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Friday, September 21, 2018

Role of Global Outsourcing Companies to Help Businesses Drive Innovation and Organizational Growth

Global outsourcing is a popular option for both big enterprises and small businesses, while not all business functions can be easily outsourced; there are significant tasks that can be implemented by partners outside the business to improve corporate growth, efficiency and speed up the delivery of services. Just about every company uses outsourcing today, and for a variety of strategic reasons that covers beyond cost savings. Factors that support business growth, like access to innovation, state of the art techniques, talent and capabilities - and maximizing business model flexibility- are key drivers.

Global Outsourcing Companies- Supports Business Growth & Success

In today's rapid moving market where every dollar counts, business owners, need to keep a tight rein on their budgets. Global outsourcing has become an increasingly popular strategy to support organizational growth. This is of particular worth when seeking international business growth. The role of global outsourcing companies is as follows:

• Leads to an increase in productivity and efficiency

When outsource your business needs to the global outsourcing companies, they bring years of experience in business practices and expertise in providing complex outsourcing projects. Thus, they can do the job better with their knowledge and know-how. This leads to an increase in efficiency and productivity in the process, thus contributing to the bottom-line of the company.when work is outsourced, staff can focus on their own workloads without being stressed and concentrate in other areas of the business.

• Enable to focus on core areas and operations successfully

Outsourcing the business processes would free your excessive workload and enable to focus on building the brand, invest in innovation, organizational growth and development and move on to providing higher value added services. In rapid growth periods, the business operations of a company will expand also. This expansion may start to consume resources (financial and human) at the expense of the core activities that have made the company successful.

• Outsourcing of business activities reduces capital & labor costs

By releasing funds that would then be allocated to staff wages, you can turn fixed costs into variable costs. This offers businesses with an opportunity to reallocate these funds to other parts of their business, such as revenue generating activities, which formerly were out of reach. Many new entrepreneurs and start-up businesses design their operating structure around outsourcing. This novel approach allows many new businesses to get off the ground, businesses, which previously would have been impossible. Companies can position themselves for future growth without difficulties, when their overheads are reduced and they have access to the essential expertise when needed.

Maximize the Performance and Reduces Risks

As an outsourcing partner, global outsourcing companies identify potential cost savings that will allow maximizing the opportunities. Having an offshore team increments turnaround time, thereby streamlining the workflow and driving business growth and efficiency. Outsourcing modifies and regulates risk exposure as a service provider will share the responsibility with the enterprise. Outsourcing effectively provides support on overall risk management as it supports to adapt in changing market conditions. Outsourcing will provide a level of continuity for an organization while reducing the risk that a substandard level of operation would bring to an organization.

Such companies have practical experience working within multinational organizations, both procuring as well as delivering internationally outsourced services. They have the cross border experience to help our clients manage effectively across time and cultures zones. Small businesses in particular, can gain a much needed step up by outsourcing services, enabling them to offer the same services as large competitors, although at a fraction of the cost.

Overall, outsourcing companies provide expert guidance and support and delivering internationally internationally outsourced services. Ultimately, the company- (be it small or big giants) will realize that the outsourcing partner gives the added value in the long-term.






Mobile Applications Can Help Transform Customer Service at Contact Centers






About a few decades ago, customer conversations were restricted to a few touch-points, such as face to face, postal mail and telephone services. Nowadays, contact centers attend to customers using different online channels, the recent game-changer being the smart phones and tablets. With more than 1.96 billion people using smart phones present and more than half of the world's population likely to turn into smart phone users by 2018, mobile has turned into an integral part of life.

Smart phones owe their prominence to mobile apps that lets the users completely benefit from their smart phone's potential. By 2018, mobile applications will probably be downloaded more than 368 billion times, hatching revenue of more than $ 97 billion.

Mobile applications are critical channels for driving content and services in addition to allowing companies to touch base and engage with their customers directly. As customers start using the apps, the data they are continuously funneling turns into a profitable resource, changing the contact center's fundamental interaction prototype with the customers.

How Mobile Applications are Modifying the Landscape of the Contact Centers?

Anytime and at Anyplace Interactions: Customers these days wish for simple and fast access to information, be it details regarding a product, purchase support, looking for a location etc .. Contact centers can get in touch with customers using mobile applications and either respond to their inquiries directly or have a self-serving platform with advanced call support, if necessary. Customers usually choose companies that offer such convenient interactions, providing the brand a clear cut advantage.

Augmented Customer Experience: Customer experience can be augmented by conclusively tackling the rich contextual information regarding customers collected via mobile applications, updated instantly as customers using their mobile phones. Contextual information enterprises of customer data like account numbers, purchase history, demographics, location of the customer, websites browsed, past customer support experiences and other details. This data enables the contact centers to become more productive as they can prioritize and personalize discussions. Established on the customer data they own, they can map callers to the brokers who can correspond with the customers in the best possible manner, thereby ascertaining delivery of top-notch services at any given time.

Enhanced Performance: With mobile apps, contact centers can mail their customers an easy and short survey after each service or make a call to establish the success of the interaction. The reviews that customers provide are quite essential for the contact center.

Mobile apps that are focused on intensifying customer relationships, offer precise customer identification, improve allegiance and satisfaction and drive raised Return on Investment. Companies can not overlook the impact of these applications. For enterprises that expeditiously integrate apps and services, the sky is the limit for specialization and innovation.






The Top Business Lawyers Mean Business

The law also protects consumers from business monopolies, malpractices, price fixing, and other issues.

As a business owner, you need to know about the laws regarding your business type, whether it is a small venture, a franchise, a partnership, or a corporation. There exist several legal considerations. The choices you make while setting up a business influence your business management, operations, finances, taxes, profits, and liabilities in the long run.

The importance of hiring business lawyers

Business lawyers know business laws inside out. They can help you right from the day you have a "blueprint" of your business plan to the day your business roars in the market ... and even afterwards.

They can assist you in:

· Buying and selling ventures

· Mergers & acquisitions

· Starting LLC, corporation, and others

· Creating shareholder agreements

· Preparing business contracts

· Creating business plans

· Mediating disputes between you and consumers or business contract breaches

· Preparing and evaluating financial documents

· Collecting debts

· Issuance of stock

· Filing for bankruptcy

A clear idea of ​​business law

A competent business attorney helps you give a picture of business law which would be clear as a crystal. He or she will explain the tax implications, business responsibility, and benefits of each kind of entity. This aids you in setting up an entity that benefits you, your employees, shareholders, and consumers.

Business lawyers harbor meaningful connections with important sources in the business community. Their objective is to promote a healthy business community that features continuous growth.

Of course, you can set up a business on your own, but you still need a lawyer. Only lawyers can give you legal advice. They are authorized and capable of doing so.

A partly-trained lawyer or a layman who claims to know the law may give you poor advice. They are not as acclimatized with legal situations as competent lawyers are. Qualified business lawyers are recognized by the Court of Appeals, which is the highest court of the state. They abide by a code of conduct and display sheer professionalism when handling cases. They are always updated about the changes in laws.

A reputable business lawyer has the legal expertise to interpret law for their clients and represent their interests in the courtroom and outside. You can benefit a lot from hiring such a lawyer. In other words, he or she can make things easier for you in the legal world.

Thanks to reputable law firms going online, it is easy to contact the best lawyer in town. You can schedule an initial consultation with him or her. You can discuss with them about your dream venture. It is time to put your idea on legal papers and out in the market.






Organization Tips for Small Business Owners






Whether you have an Etsy, eBay, or Amazon shop or you own a neighborhood grocery store, being organized can make the difference between an every-day struggle and learning and maintaining a regular and consistent profit. However, because small business owners wear many hats and have a multitude of responsibilities, it can be difficult to retain organization and order. Even so, there are many resources you, as a small business owner, can use to improve your business, enhance your productivity, and increase your organization.

Sorting Emails: The simple act of sorting your emails immediately after reading can save you loads of time in the future. Your emails will be easier to find when you need them, and they can be categorized accordingly. If you're already behind on sorting your emails into the right folders - whether they are client, vendor, or personal emails - spend an afternoon or even a weekend getting caught up. Once you're brought up, it only takes a few seconds to continue down the path of organization.

Tasks and Calendar Events: You have two basic options when it comes to keeping a calendar. One is you can keep a physical calendar in a pocketbook, on your wall, or even placed right on top of your desk. The second option is an electronic or virtual calendar. This can be setup on your phone, in your email, or on your computer. Creating and maintaining an electronic calendar gives you the option to set reminders, create to-do lists, and schedule meetings and appointments in just a few seconds. The second part to this is saving your to-do lists and calendars. These are good reference tools that you may need in the future. For instance, if you need to remember when you started on a project or when your client first contacted you, you just have to look through your calendar and you'll know the answer.

Inventory System: Depending on the type of business you run, you may need to keep track of your inventory. Purchasing and using a simple inventory system can save you time and your sanity. You can find a system that allows you to input barcodes, product descriptions, product pictures, and even units of measurements.

While small business owners are a lot more hands-on than some large business owners when it comes to running the business and handling the smaller tasks and details, there are ways to increase organization without wasting time. And finding that balance is imperative to the success of any business, whether large or small.






How to Have a Successful First Month in Network Marketing

Now that you have made a decision to take the plunge and get involved in network marketing, you will want to make sure that you have the best possible start. If your goal is to have a successful first month in network marketing, you want to keep following the suggestions in mind.

Make Time in Your Schedule for Your Network Marketing Business

Your network marketing success is not going to happen on its own, and you must block off some time in your schedule on a daily and / or weekly basis to devote to it. Having a specific plan in place and knowing what activities you need to do during each time you blocked off will help you stay focused on your marketing efforts.

Get your Website and Blog Launched

Your online presence is an important part of your business efforts. You want to get your website and your blog up and running right away so that you can use them to establish your prospect list. Once they are in place, they act as your online calling card and is available to Internet users on a 24/7 basis.

Review Your Marketing Materials in Detail

Before you start contacting prospects, you will need to make sure that you are familiar with your marketing materials. It can be tempting to jump right into interacting with prospects, but you need to be prepared to talk about your product and the opportunity as someone who is knowledgeable and comfortable with what he or she is saying.

Conduct a Review After Each Interaction with a Prospect

When you are in your first month in network marketing, you can expect that your prospecting and presentation skills may not be as polished as someone who has been involved in the opportunity for some time. Once you finish speaking to a prospect, take some time to go through the encounter from start to finish in your mind. Make notes of what worked well for you, as well as where you feel things could have gone better.

Make note of the areas where you feel you could improve, and create a strategy for dealing with them in a different way next time, rather than focusing on what you can not change. That conversation is done and while you can not change what has already happened, you can learn from it and change your approach for next time.

Get Help and Support from Other Team Members

Do not be hesitant about asking for help from your fellow team members when you get started. All of them were newbies at one point as well, and they can provide valuable insight and support. If you feel discouraged about your network marketing efforts, share your feeling with your team and ask them for suggestions on how to push through them and stay focused.

These suggestions will help you have a successful first month in network marketing. Following them closely will set the stage for continued success in your new business.






Why Do We Need Software Engineering?






To understand the necessity for software engineering, we must pause briefly to look back at the recent history of computing. This history will help us to understand the problems that started to become evident in the late sixties and early seventies, and the solutions that have led to the creation of the field of software engineering. These problems were referred to by some as "The software Crisis," so named for the symptoms of the problem. The situation might also be called "The Complexity Barrier," so named for the primary cause of the problems. Some refer to the software crisis in the past tense. The crisis is far from over, but thanks to the development of many new techniques that are now included under the title of software engineering, we have made and are continuing to make progress.

In the early days of computing the primary concern was with building or acquiring the hardware. Software was almost expected to take care of itself. The consensus held that "hardware" is "hard" to change, while "software" is "soft," or easy to change. According to, most people in the industry carefully planned hardware development but caveatically less forethought to the software. If the software did not work, they believed, it would be easy enough to change it until it did work. In that case, why make the effort to plan?

The cost of software is mounted to such a small fraction of the cost of the hardware that no one considered it very important to manage its development. Everyone, however, saw the importance of producing programs that were efficient and ran fast because this saved time on the expensive hardware. People time was expected to save machine time. Making the people process efficient received little priority.

This approach proved satisfactory in the early days of computing, when the software was simple. However, as computing matured, programs became more complex and projects larger larger whereas programs had since routinely specified, written, operated, and maintained all by the same person, programs began to be developed by teams of programmers to meet someone else's expectations.

Individual effort cave way to team effort. Communication and coordination which once went on within the head of one person had to occur between the heads of many persons, making the whole process very much more complicated. As a result, communication, management, planning and documentation became critical.

Consider this analogy: a carpenter may work alone to build a simple house for himself or herself without more than a general concept of a plan. He or she could work things out or make adjustments as the work progressed. That's how early programs were written. But if the home is more elaborate, or if it is built for someone else, the carpenter has to plan more carefully how the house is to be built. Plans need to be reviewed with the future owner before construction starts. And if the house is to be built by many carpenters, the whole project certainly has to be planned before work starts so that as one carpenter builds one part of the house, another is not building the other side of a different house. Scheduling becomes a key element so that cement contractors pour the basement walls before the carpenters start the framing. As the house becomes more complex and more people's work has to be coordinated, blueprints and management plans are required.

As programs became more complex, the early methods used to make blueprints (flowcharts) were no longer satisfactory to represent this greater complexity. And that it became difficult for one person who needed a program written to convey to another person, the programmer, just what was wanted, or for programmers to convey to each other what they were doing. In fact, without better methods of representation it became difficult for even one programmer to keep track of what he or she is doing.

The times required to write programs and their costs began to exceed to all estimates. It was not unusual for systems to cost more than twice what had been estimated and to take weeks, months or years longer than expected to complete. The systems turned over to the client frequently did not work correctly due to the money or time had run out before the programs could have been made to work as originally intended. Or the program was so complex that every attempt to fix a problem produced more problems than it fixed. As clients finally saw what they were getting, they often changed their minds about what they wanted. At least one very large military software systems project costing several hundred million dollars was abandoned because it could never be made to work properly.

The quality of programs also became a big concern. As computers and their programs were used for more vital tasks, like monitoring life support equipment, program quality took on new meaning. Since we had increased our dependency on computers and in many cases could no longer get along without them, we discovered how important it is that they work correctly.

Making a change within a complex program turned out to be very expensive. Often even to get the program to do something slightly differently was so hard that it was easier to throw out the old program and start over. This, of course, was costly. Part of the evolution in the software engineering approach was learning to develop systems that are built well enough the first time so simple changes can be made easily.

At the same time, hardware was growing ever less expensive. Tubes were replaced by transistors and transistors were replaced by integrated circuits until micro computers costing less than three thousand dollars have become several million dollars. As an indication of how fast change was occurring, the cost of a given amount of computing decrees by one half every two years. Given this realignment, the times and costs to develop the software were no longer so small, compared to the hardware, that they could be ignored.

As the cost of hardware plummeted, software continued to be written by humans, whose wages were rising. The savings from productivity improvements in software development from the use of assemblers, compilers, and data base management systems did not proceed as quickly as the savings in hardware costs. Indeed, today software costs not only can no longer be ignored, they have become larger than the hardware costs. Some current developments, such as nonprocedural (fourth generation) languages ​​and the use of artificial intelligence (fifth generation), show promise of increasing software development productivity, but we are only beginning to see their potential.

Another problem was that in the past programs were often before it was fully understood what the program needed to do. Once the program had been written, the client began to express dissatisfaction. And if the client is dissatisfied, extremely the producer, too, was unhappy. As time went by software developers learned to lay out with paper and pencil exactly what they intended to do before starting. Then they could review the plans with the client to see if they met the client's expectations. It is simpler and less expensive to make changes to this paper-and-pencil version than to make them after the system has been built. Using good planning makes it less likely that changes will have to be made once the program is finished.

Unfortunately, until several years ago no good method of representation implemented to describe satisfactorily systems as complex as those that are being developed today. The only good representation of what the product will look like was the finished product itself. Developers could not show clients what they were planning. And clients could not see whether the software was what they wanted until it was finally built. Then it was too expensive to change.

Again, consider the analogy of building construction. An architect can draw a floor plan. The client can usually gain some understanding of what the architect has planned and give feed back as to if it is appropriate. Floor plans are reasonably easy for the layperson to understand because most people are familiar with the drawings representing geometric objects. The architect and the client share common concepts about space and geometry. But the software engineer must represent for the client a system involving logic and information processing. Since they do not already have a language of common concepts, the software engineer must teach a new language to the client before they can communicate.

Moreover, it is important that this language be simple so it can be learned quickly.






4Ps & 6Ps - Marketing Mix






Marketing mix is ​​one of the major concepts of marketing. According to the traditional base, there are 4Ps of marketing. These are referred to as the marketing mix. But in the modern use of the term, many more Ps have been coated. People have found six, seven even eleven Ps of marketing. In this article we will talk about the 4Ps and 6Ps.

Four Ps

The four Ps of marketing mix consist of Product, Price, Place and Promotion. Product means the thing that you are selling. It can also be a service like the tourism industry.

Price means the rate at which the product is being sold. A number of factors are involved in determining the price of a product. These include competition, market share, product identity, material costs and the value customers perceive of a product. In fact prices are also determined by competitor's products. If the competitors have the same product, then the price of a product will go down.

Place referers to the real or virtual place from where a product can be bought by a consumer. Another name used for place is called "distribution channel". Promotion is the way that a product will be communicated to the general public. There are four distinct ways in which this might be done- 'point of sale', 'word of mouth', public relations and advertising.

Somewhere down the line people felt that four Ps were not enough for marketing mix. It had to face a lot of criticism mainly on the grounds that it was extremely product focused. This was not enough for the economy which is based on lot on services as well nowdays.

Another criticism that marketing mix has to face is that it does not have a 'purpose'. So it should be looked upon as a tool that sets marketing strategy. Another criticism of marketing mix is ​​that it does not discuss customers. This is why the concept of Six Ps of Marketing mix has achieved relevance.

Six Ps

The six Ps contain all the four Ps of marketing - product, price, place and promotion. In addition, it contains, two new Ps, namely People and Performance.

People include the potential and current customers of the business and how they make their purchase decisions. Market segmentation is also a part of this. It contains the features of market segmentation and the most attractive segments of this market.

The next P is Performance. This exemplifies the performance of the business. The financial and strategic objectives of the business are deal with here. It is also seen whether these objectives are achievable and realistic or not. The metrics of financial performance are also seen and appropriated in this division.

The six Ps of marketing mix help to overcome the criticisms of the four Ps. Here the 6Ps serve to be a better alternative as compared to the 4Ps of marketing mix.